1. Introduction

TheExecutive.co.id ( The “Website”) is an online service owned and operated by PT Delamibrands Kharisma Busana. Please read the following Terms and Conditions of use carefully before using the website.

We may from time to time change the terms that govern you use of our site. Your use of our site following any change constitutes your aggreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

 

2. Privacy Policy

We take our customers privacy seriously and we will only collect and use your personal information as outlined below. Please read the policy carefully for disclosures relating to use of the site in here TheExecutive.co.id reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

 

3. Personal Information

The Executive does not sell, share or trade customers personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group for internal use only.

When you create a The Executive Online account the personal information we collect may include your:

- Name

- Delivery Address

- Email Address

- Telephone Number

- Mobile Number

- Date of Birth

- Gender

The personal information we collect from you will be used in some or all of the following ways:

- To deliver the products you have purchased from The Executive Online

- To update you on the delivery of the product and for customer support purposes

- To provide you with relevant product information

- To process your orders and to provide you with the services and information offered through our website and which you request

- Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on TheExecutive.co.id, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Personal information that you submit during credit card payment process is processed by the third party of Fraud Detection System and online payment processors that we are working with.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

 

4. Terms of Sale

When placing an order you indicate a desire to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

In order to contract with TheExecutive.co.id you must be able to make valid and sufficient payment to us through legal channels.TheExecutive.co.id retains the right to refuse any request made by you. If your order is accepted, we will inform you via e-mail that your order is placed in our system and is pending payment. We will also inform you in the same e-mail of the appropriate payment details and methods. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit/debit card or bank account used to place your order, and that there are sufficient funds to cover the cost of your order. The cost of products and services may fluctuate. All prices advertised on the Site are subject to such changes without prior notice to you.

A. Sale Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order and that your order is pending payment. Note that this acknowledgement email will only be an acknowledgement and will not constitute finalization of your order or the formation of a sale contract. A sale contract will not be formed until we send you confirmation by e-mail that your payment has been received and that the goods you ordered will be dispatched to you. Only those goods listed in the e-mail sent at the time of dispatch will be included in the contract formed.

B. Pricing and Availability
Whilst we do our utmost in ensuring that all details, descriptions, availability, and prices of products which appear on this Site are accurate, errors may occur from periodically. If we discover an error in the price or availability of any goods which you have ordered, we will inform you of this immediately and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you or receive acknowledgement form you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition to all prices displayed; such additional charges will be clearly displayed where applicable and included in the total cost prior to placing your order.

C. Contents/Promotions

Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.

D. Colors

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

E. Payment

TheExecutive.co.id offers a number of payment methods :

Credit Cards : Visa and Mastercard
Bank Transfer

If you didn't confirm your payment in 1 day, the order will automatically canceled.

We strive to ensure that every credit card transaction occurs within a secure environment. The Executive.co.id is protected by SSL (secure sockets layer) encryption technology when processing your financial details. SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.You can see the transaction is secure if you see a keylock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secured.

All successfull transactions will receive a confirmation email that contains an order tracking number within an hour of purchase. If you not received confirmation via email, please try placing your order again or call our customer service team on +6221 2977 9545, whatsApp +6281 1171 7250 or email to csonline@theexecutive.co.id

Please read our payment policy in here.

 

5. Delivery

Delivery usually takes less than 4-7 working days. However, delivery times change according to the location of the shipping address.

You can track your order by using the tracking ID that would be appear in your account after confirmation payment.
Your shipping address can be changed as long as your order has not left the warehouse. To change your shipping address, contact our customer service team as soon as possible on +6221 2977 9545, whatsApp +6281 1171 7250 or email to csonline@theexecutive.co.id

Our delivery policies can be viewed under delivery policy

 

6. Returns

We are happy to refund or exchange any unwanted items within 14 days order received, provided they are returned unused and in their original packaging. Items must be returned in their original condition, which includes any tags and packaging. Returned items are your responsibility until they reach the return address, so please ensure your package is returned securely to prevent any damage to the item or its packaging.

Please note that we do not allow returns for some items for hygiene reasons. You can find the list here.

 

7. Copyright License

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TheExecutive.co.id You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Site nor may you use any such content in connection with any business, commercial enterprise, or third party.

 

8. Your Account

When you register for the Services, you may be asked to provide a password for your unique account. We strongly recommend that you keep your password strictly confidential at all times.

In order to have access the ability to purchase a product via TheExecutive.co.id you must first register on the website. Registration will enable you to:

- receive information via email from TheExecutive.co.id relating to the product being offered

- make an order to purchase a product

- access your account balance

- change your preferences including geographic location and passwords

- view the tracking order

- when registering, you aggree to provide accurate and complete information about yourself and keep this information up-to-date

The Executive ensures that all information collected will be safely and securely stored. We protect your personal information by:

- maintaining technology products so as to prevent access to a computer that is not definite

- we will delete your personal information when we no longer need it as we note

 

9. Unsubscribing

Any information or journal that we send to you will contain information. If you want to unsubscribe from our mailing list, please click unsubscribe or contact us by email to csonline@theexecutive.co.id

 

10. Link to Third-party Website

Links to third-party websites are provided on the Website for convenience purposes only. By clicking on a third-party link, you will leave the Website TheExecutive.co.id does not endorse nor support the content of third-party links, and is not responsible for the content of a third-party website. Privacy and security policies on third-party websites may differ from those applicable to TheExecutive.co.id. You should review the privacy policies and other terms of use of those third party websites, in particular, how they collect and use any personal information.

 

11.Cookies

Cookies aren't just for eating. They are also the name of small amounts of data that is sent from a website to your browser and are stored on your computer's hard drive. Your browser's preferences usually have 'cookies enabled' (meaning each website can send its own cookie to your browser). Cookies cannot access your personal information, but instead use anonymous unique identifiers.

Cookies will need to be enabled on your browser to allow you to add products to your cart and access your account information. If you are using a public computer, or share your computer with others, be sure to log out before leaving your computer unattended to protect your account information. You can log out by clicking the 'logout' link in the top right hand corner of the page.

To find out more about how we use cookies, please see our privacy policy

 

12. Complaints about breeches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at csonline@theexecutive.co.id or call us +6221 2977 9545, whatsApp +6281 1171 7250.